Cats Request Return Policy


Online Catalog

Cat Furniture

Pet Stairs

Laurel Burch


1.  All returns require an authorization number. You must call or email us for the RMA number.
2.  Shipping fees are non-refundable.
3.  Buyers are responsible for return shipping costs.
4.  Returns without a Return Authorization Number (RMA) will incur a 20% restocking fee.
5.  Returns that are obviously used will incur a 50% restocking charge.
6.  All returns must be received within 30 days of original shipment date.